After every completed order, customers give you a rating of 1–5 and a short comment.
Where can I see them?
Open Profile → Ratings. You'll see:
- Your average star rating
- Total number of reviews
- A list of recent reviews with comments
What difference does a high rating make?
- You appear more often in order matching
- You get more repeat order opportunities
- Customers comparing profiles are more likely to choose you
I got a 1 or 2 rating. What should I do?
- Read the comment calmly.
- Look for patterns if there are several low reviews (late arrival? untidy work? communication?).
- Improve on your next order.
If a review feels unfair or blames something outside your control, contact the Yukser team. We'll look into it.
Can I reply to reviews?
The public review reply feature is currently in development. For now, if needed, contact the customer via the in-app chat (if the order is still accessible).
Consistency beats one perfect order. Ratings improve through habit, not luck.