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Why haven't I received any orders yet?

Updated on 27 August 2026

Not receiving orders can be worrying. Try checking these steps:

1. Make sure your account is ready. Your KTP is verified, your account status is active (not paused), and your services and skill categories are registered in the Yukser Mitra app.

2. If everything looks fine but it's still quiet, it's often about demand, not your profile. Orders come in when a customer books your service near your location. If there aren't many bookings in your area at the moment, it's normal not to have received any offers yet. That's not a sign that something is wrong with you, and your account won't be suspended just because you haven't received an order.

3. Things that help once orders start coming in: a clear profile photo, a specific description of your skills, and responding quickly when an offer arrives. Offers that aren't accepted promptly can expire and be passed on to another tukang.

4. Stay active and ready. Yukser is continually growing its customer base in every area. As long as your account is active, you'll start receiving offers as demand near you increases.