Your verification status appears at the top of your profile page.
Four possible statuses
- Pending verification - your documents are being reviewed by the Yukser team. Allow 1-3 working days.
- Verified - you are ready to work! New orders will start coming in.
- Additional info needed - there is a document you need to resubmit. Check the app for details.
- Verification rejected - verification has failed. Contact the Yukser team for clarification.
I have not verified yet - can I still work?
No. Orders only go to tukang with Verified status. Complete your verification first.
My verification has taken more than 3 days
Contact the Yukser team using the mobile number you used to register.
I have been asked for additional info - what do I need to send?
Check the details in your notification or on your profile page. Usually this means a new photo of your KTP or a supporting document (driving licence, skills certificate). Submit it via the upload feature in the app.
Verification only happens once. Once approved, you can accept orders without going through the process again.