When the tukang marks the job as complete, your order status changes to Complete and you are asked to:
1. Leave a review
Rate 1–5 stars and leave a short comment. This helps good tukang keep getting bookings, and we will follow up with any who fall short.
2. Check for material refunds (if applicable)
If the materials used cost less than your deposit, the difference will be refunded automatically to your original payment method within 1–3 working days (for QRIS via bank transfer, up to 5 working days).
3. Seven-day guarantee
If within 7 days something is not right with the work, for example the AC leaks again or a switch does not turn on, contact the Yukser team. We will coordinate with the tukang to follow up.
I am not happy with the result. What should I do?
Do not close the order yet. Contact the Yukser team via the help page. We will help mediate with the tukang and, if needed, arrange a return visit.
Your honest review really helps other tukang and future customers.