When your tukang arrives at your location, you will be asked to share a 4-digit code with them.
What is this code for?
The OTP code confirms that the job is genuinely starting at the right place with the right person. Your tukang can only "open" the job after entering the code you provide.
Where do I find the code?
The code appears on your order page as soon as your tukang taps "I have arrived". Simply read it out or show your screen to your tukang.
Code not appearing?
Try refreshing the order page. If it still does not appear, contact your tukang using the message button and ask them to check their status in the app.
Tukang entered the wrong code?
Your tukang has 5 attempts. If they keep failing, the system locks the OTP for 10 minutes. After that, a new code can be requested. If you are still having trouble, contact the Yukser team.
The code is only for the tukang who accepted your order. Do not share it with anyone else.